More Than a Purchase – A Business Partnership for Life
Our mission is to ensure your success with reliable machines, expert support, and growth-driven solutions
OUR SERVICES
1
Initial Contact
2
Customized
Implementation Plan
3
Delivery &
Professional Installation
4
On‑Site Training &
Operational Support
5
Maintenance, Repair
& Supply Management
6
After‑Sales Service &
Continuous Improvement
Initial Contact
From the moment you reach out, our team conducts a detailed consultation to understand your production setup, specific machinery needs, and raw material requirements. Whether you’re upgrading equipment or sourcing high‑quality supplies, we capture all the details to craft the perfect solution.
Customized Implementation Plan
Our experts develop a tailored plan that addresses every aspect of your project. This includes:
Evaluating your facility’s layout to determine the best machine placement.
Coordinating technical requirements such as power, air, and space.
Outlining your raw material needs to ensure a steady supply of acrylic, cotton yarn, nylon, spandex, and rubber—essential for manufacturing beanies, scarves, and socks.
Delivery & Professional Installation
PBG Care delivers both your machinery and raw material supplies directly to your doorstep. Our factory‑trained technicians handle the installation process, ensuring that equipment is set up efficiently while your raw materials are integrated into your supply chain, minimizing downtime and optimizing workflow.
On‑Site Training & Operational Support
After installation, our experts provide comprehensive training to ensure your staff is proficient in operating the new machinery and managing the handling and storage of raw materials. We offer both in‑person sessions and remote support via online platforms, ensuring you’re fully equipped for success.
Maintenance, Repair & Supply Management
Our commitment to excellence continues long after installation:
Maintenance & Repair: Our machines are built for high performance with minimal upkeep. In the event of any issues, our technicians are ready to provide prompt support.
Supply Management: We offer ongoing raw material support, ensuring that your inventory of acrylic, cotton yarn, nylon, spandex, and rubber is replenished regularly. Detailed guides and video tutorials help you manage your supplies effectively.
After‑Sales Service & Continuous Improvement
Our partnership doesn’t end with installation. With decades of industry expertise, we provide continuous after‑sales support, regular follow-ups, and proactive upgrades. We’re dedicated to ensuring that your production line—both machinery and raw materials—operates at peak efficiency, allowing you to focus on innovation and growth.
Quality machinery and premium raw materials go hand‑in‑hand to deliver exceptional results. At PBG Care, we’re committed to forging a partnership built on innovation, reliability, and long‑term success—ensuring you have everything you need to excel in the competitive apparel and textile industries.
Key differentiators
Long-Term Support & Service
We’re with you beyond the sale
Training & Setup Assistance
We’re with you beyond the sale
Industry-Leading Warranty & Financing
We’re with you beyond the sale
WHAT OUR CUSTOMER SAY ABOUT US
Our satisfied client will tell even more about us